Privacy Policy

This Privacy Policy describes how Ensignis Digital Pvt. Ltd. ("Ensignis Digital", "we", "our", or "us"), registered at Kohinoor Terrace, Flat-01, CTS.989, Nana Peth, Bhavani Peth, Pune – 411042, Maharashtra, India, collects, uses, and protects information obtained from users of our website ensignis-digital.in and related digital services.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, company name, and designation when you contact us or subscribe to communications.
• Usage Data: IP address, browser type, pages visited, time and date of visit, and referring URLs collected automatically through cookies and analytics tools.
• Payment Information: When you purchase our products or services, payment details are processed securely through our payment gateway partners. We do not store full card numbers or payment credentials on our servers.
• Communications: Emails, messages, or support requests you send to us.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services and products
• Process transactions and send related communications such as invoices and confirmations
• Respond to enquiries, support requests, and feedback
• Send promotional communications (you may opt out at any time)
• Comply with legal obligations and enforce our terms
• Prevent fraud and ensure platform security

3. Payment Data & Security

All payment transactions are processed through PCI-DSS compliant payment gateway partners. We employ industry-standard SSL/TLS encryption for data in transit. Sensitive payment information (card numbers, CVV) is handled entirely by our payment processor and is never stored on our servers.

4. Cookies

We use cookies and similar tracking technologies to enhance your experience, analyse traffic, and serve relevant content. You may disable cookies in your browser settings, but some features of the website may not function properly as a result.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• Service Providers: Trusted third parties who assist in operating our website, conducting our business, or servicing you, under strict confidentiality agreements.
• Payment Processors: To facilitate secure payment transactions.
• Legal Authorities: When required by law, court order, or governmental authority.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. You may request deletion of your data by writing to us at the contact details below.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the relevant data protection authority

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such sites and encourage you to review their respective privacy policies.

9. Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at: